Sales Support Manager

Summary/Objective

This position has dual functions as both an active manager as well as player within a key sales support role for industrial flavors, ingredients, and seasonings.  A qualified individual oversee the daily activities our sales support team, supporting and driving continuous improvement of the sales process. In the daily execution of this position, the individual will have the unique opportunity to work directly with Sales, Research and Development, Logistics, Accounting, and Operations. The ideal candidate must have the ability to manage personnel, be a self-driven, team player with initiative and strong writing and communication skills.  The goal is to maximize the customer experience while maintaining and communicating the resources needed.

Essential Functions: The Sales Support Manager plays a pivotal role in ensuring exceptional customer service and operational efficiency within the sales department. This position oversees the sales fulfillment process, including providing training, guidance, and supervision.  This includes the larger team preparation of sales reports, tracking order status communications, and monitoring overall customer satisfaction

Responsibilities/Skills/Abilities:

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Reports To: VP of Business Development        

Supervisory responsibilities: Direct reports include members of the sales support team.

Backup: VP of Business Development

Physical Requirements:

Work environment/Hours:

EEO: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by the law.

EMAIL: dawnah@foodsourceinc.com for questions. Or Check out Indeed to apply online.

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