Creative
Solutions

Sales Support Representative- New Business

The Food Source International, Inc.  Exton, Pennsylvania, United States (Hybrid)

New Opportunity! (Direct Hire-Not open to recruiters)

Sales Support – New Business with a focus on new business development in the industrial ingredients and seasonings sector. Sales Support New Business plays a crucial part in driving growth by supporting the sales team in identifying and pursuing new business opportunities. Sales Support New Business will be proactive, detail-oriented, and adept at handling multiple tasks, from lead generation and proposal creation to customer engagement and order fulfillment. By closely collaborating with internal teams across Sales, Marketing, R&D, and Operations, Sales Support New Business will help establish and nurture client relationships, ensuring a seamless transition from prospecting to long-term partnerships. Hybrid work available as planned in advance.

Essential Functions: Sales Support New Business will play an integral part in driving new business by assisting the sales team in identifying leads, preparing proposals and presentations, and supporting customer outreach to generate new opportunities. The Sale Support New Business will coordinate the flow of information between Sales, Marketing, R&D, and Operations, ensuring timely responses to inquiries and facilitating the successful conversion of leads into long-term customers. This includes preparing quotations, sales orders, and other documentation, maintaining accurate customer records, and tracking progress throughout the sales cycle. Additionally, the Sale Support New Business will provide regular updates on sales performance, handling order fulfillment, and offering support to the sales team in strategic planning and business development efforts. The Sales Support New Business will also help to maintain a high level of customer service, ensuring that potential clients receive the attention and assistance they need to drive new business growth.

Responsibilities/Skills/Abilities:

• Utilizes independent judgment to prepare proposals, presentations, and quotations for potential clients to support the sales process.
• Has authority to make decisions on customer inquiries, provide product information, and assist in converting leads into active business.
• Assist the sales team in identifying new business opportunities, generating leads, and building a pipeline for growth.
• Prepare proposals, presentations, and quotations for potential clients to support the sales process.
• Coordinate with Sales, Marketing, R&D, and Operations teams to ensure seamless communication and alignment during the sales cycle.
• Maintain accurate and updated customer records and track the progress of opportunities from initial contact to deal closure.
• Monitor sales performance and provide regular reports to track new business metrics and progress towards goals.
• Support the order fulfillment process by ensuring all orders are accurately processed and delivered on time.
• Provide ongoing support to customers post-sale, ensuring satisfaction and assisting with any issues that arise.
• Contribute to sales strategy development by providing insights into industry trends, customer feedback, and competitive landscape.
• The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Work Experience Requirements:

• 2 – 3 years of experience in sales support, customer service, or business development roles, ideally within the industrial ingredients, food manufacturing, or related sectors.
• Experience in lead generation, sales process support, and customer relationship management.
• Knowledge of sales metrics and the ability to provide regular updates and reports on business development progress.
• Ability to work in a fast-paced environment, manage multiple priorities, and support the sales team in achieving their goals.

Education/Knowledge Requirements:

• High school diploma or GED required
• Strong understanding of sales processes, from lead generation to closing deals, and familiarity with new business development strategies.
• Familiarity with industrial ingredients, food manufacturing, or B2B sales in related sectors is advantageous.
• Knowledge of customer relationship management principles and best practices to support client engagement and retention.

Reports To: Director of Business Development

Supervisory responsibilities: None

Backup: Other Sales Support Representatives

Physical Requirements:

• Ability to sit or stand for extended periods while performing office-based tasks.
• Occasional lifting of office supplies, documents, or packages up to 25 pounds.
• Manual dexterity to operate office equipment, such as computers, printers, and phones.
• Ability to move between departments within the office and warehouse areas when necessary.
• Occasional travel may be required for meetings or site visits, depending on the role’s needs.

Work environment/Hours:

• Typically, office-based, with opportunities to collaborate with cross-functional teams in a fast-paced, dynamic setting. The office is equipped with office tools and technology, including computers, phones, and software systems.

• Full-time Office hours are typically 8:30-5:00pm, Monday-Friday with occasional overtime. Hybrid hours available as planned fort he position needs.
• The Food Source International offers the following benefits to full time employees:
• HEALTH, VISION, DENTAL · 401(K) · PAID VACATION/PTO/HOLIDAYS · TUITION REIMBURSEMENT· WELLNESS ACTIVITIES THROUGHOUT THE YEAR
• Salary 45K-50K

TFSI CORE VALUES

T – Trust

Act with integrity and deliver reliable, thoughtful experiences that build confidence and loyalty.

A – Adaptability

Embrace change and grow continuously by balancing priorities with intention and grace.

S – Support

Collaborate and connect to foster creativity, unity, and meaningful relationships.

T – Teamwork

Work together seamlessly to uplift, value, and align in pursuit of shared excellence.

E – Energy

Anticipate needs and inspire with passion, enthusiasm, and memorable experiences.

Who we are.

The Food Source International is a taste and ingredient company with a pulse on what’s next in the world of food. Founded in 1997, we prioritize high quality tastes and ingredients that provide unique solutions to the technical challenges food processors face. We are on a mission to vertically drive the future of taste, and execute critical outcomes for our customers through consociation, artistry, passion, agility, and accountability. We believe in perpetuating growth through our enthusiasm for people and our incessant drive to achieve.

Our passion for improving taste and health in food is at our core. We grow our customer base by hiring creative and forward-thinking team members who will put the customer’s needs first.

EEO: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by the law.

Buyer/Supply Chain Specialist-Food Ingredients

This position is responsible for purchasing ingredients to support the company needs for operations and distribution. In this position, the candidate will have a major impact on the business’ financial performance.  A qualified individual will be an agent for change who will lead reviewing processes, evaluating suppliers, comparing costs, building relationships, and recommending sound decisions on cost savings and strategy for purchasing.  The ideal candidate must be self-driven, detail oriented and a supportive team player with natural initiative and clear communication skills.

Position Purpose:

• Execution of day-to-day purchasing activities to high performance standards which include but not limited to running and interpreting MRP output, creating purchase orders, following up on vendor confirmations and coordination with Logistics on inbound delivery expectations.
• Lead in contract negotiations with vendors and suppliers to drive competitive cost advantages, outcomes and results.
• Identify potential supply partners based on quality, cost, reliability and customer service.
• Maintain and further develop outstanding relationships with both existing and new suppliers.
• Analyze each and every buying opportunity.
• Review and communicate pricing and supply concerns to Sales; escalate issues when they arise.
• Effective collaboration with R & D, Sales, Quality, Logistics and Production.
• Maintain and update MRP master data.
• Implement process improvements and standardization to existing purchasing processes and delivery systems.
• Identify raw material challenges and provide recommendations to minimize or eliminate their potential impact.
• Maintain a strong knowledge of ingredient and seasoning categories.
• Meet KPIs as assigned.
• Additional functions as needed.

Required Skills/Abilities/Education:

• Bachelor’s in Business Administration or a related field.
• 4+ years’ experience in procurement;
  • food industry experience a plus.
• Proficiency with Microsoft Office Suite;
  • Microsoft Dynamics GP and/or SAP experience a plus.
• A great team player with a passionate drive to be successful.
• Working knowledge of negotiation techniques in the industry.
• High attention to detail
• Excellent time management skills.
• Strong understanding of the market conditions and trends.

Physical Requirements:

•  Ability to analyze and interpret data

Department:  

• Supply Chain

Reports To:     

• Vice President of Supply Chain

Backup:           

• Supply Chain Specialists

Collaborates with:

• All departments

About the Company:

The Food Source International Inc. is a technical ingredient company with a pulse on what is next. Founded in 1997, we prioritize quality, clean, and safe ingredients and seasonings that provide unique solutions to technical challenges that food processors face. Our passion for improving taste, wholesomeness, and health in food is at our core. We have increased our customer base by hiring creative, forward thinking team members who are extremely customer centric. Our customers are our business. Want to learn more? Check out our website at: www.foodsourceinc.com

TFS Core Values:

Collaborative Teamwork

We all play a role in the company’s success. We collaborate every day to do our part to support each other. Authentic, respectful, and inclusive conversations support our personal and professional growth. Communication happens daily, great ideas come from everyone, and this supports autonomy in our work.

Customer Centric

Each person at TFSI plays a role in driving an agile business that helps to serve our customers. We value relationships of our employees, customers, and vendors. We collaborate to meet or exceed our customer’s needs.

Accountability

We are responsible for sourcing quality products that are cost-effective, and we deliver them accurately and timely. We hold each other accountable to service the customer.

Creativity

The way it has always been, is not the way it has to be. Whether it is people, process, or product, relevant innovation and curiosity in all aspects drives our motivation.

Passion

Food is our passion. The integrity in our communication and service drives our passion to ensure safe quality ingredients and seasonings.

The Food Source International offers the following benefits to full time employees:

• HEALTH, VISION, DENTAL · 401(K) · PAID VACATION/PTO/HOLIDAYS · TUITION REIMBURSEMENT· WELLNESS ACTIVITIES THROUGHOUT THE YEAR

Details:

• Schedule: Office hours -Monday to Friday-Office hours 8:30-5:00. Hybrid schedule available.
• Pay: 70K-80K based on experience

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by the law.

EMAIL: dawnah@foodsourceinc.com for questions. Or Check out Indeed to apply online.

Technical Ingredient Sales- Ingredients- Direct Hire Only- No Recruiters

This position is a sales prospecting and growth role for the custom seasoning and the flavor side of the TFSI business. A qualified individual will prioritize the prospecting for new business. In the daily execution of this position, the individual will have the unique opportunity to work directly with other sales staff, R&D Team, and Operations. The ideal candidate must be a self-driven, team player with initiative and strong writing and communication skills.

Reports To: Vice President of Business Development

Backup: Vice President of Business Development / Sales Support Representative

Responsibilities:

• Managing specific existing accounts, including key accounts.

• Prospecting the market for potential new accounts and new business.

• Develop tools to capture, measure, and analyze the service and growth of current business fulfillment.

• Co-strategizing on potential steps, investments, and activities which mitigate business risk and support long term growth.

• Promoting product lines to prospective accounts through sales calls, cold calls, and trade interactions.

• Maintain relationship with a set of on-boarded and existing clients.

• Recording activities into the CRM record.

• Report appropriate needs, problems, interested, knowledge of value into the organization.

• Maintain a strong knowledge of for seasoning and flavor categories.

• Additional functions as needed.

KPI’s:

• Customer communications including unique customers and prospective customers.

• Measurement of re-occurring as well and newly developed business.

• Opportunities Created along with value.

• Opportunities Closed, and closed for wins.

• New Items Created.

• New Customers Created.

• Sales and Gross Profit for Accounts.

Required Skills/Abilities:

• Excellent communication skills; written and verbal.

• Excellent time management skills.

• Ability to effectively communicate technical content, or vital business information.

• Strong organizational skills and ability to multi-task.

• Maintain a driver’s license with a clean driving record.

• Proficiency with Microsoft Office Suite.

• Excellent critical thinking skills and high level of curiosity about customer needs.

• Potential exists to work remotely. Up to 20% travel.

Experience Requirements:

• 5+ years in food ingredient, seasoning, or flavor sales.

• Chemistry, Food Science, or related field needed.

The Food Source International offers the following benefits to full time employees:

• HEALTH, VISION, DENTAL · 401(K) · PAID VACATION/PTO/HOLIDAYS · TUITION REIMBURSEMENT· WELLNESS ACTIVITIES THROUGHOUT THE YEAR

We are seeking individuals that can grow with our TFSI Core Values

T – Trust

Act with integrity and deliver reliable, thoughtful experiences that build confidence and loyalty.

A – Adaptability

Embrace change and grow continuously by balancing priorities with intention and grace.

S – Support

Collaborate and connect to foster creativity, unity, and meaningful relationships.

T – Teamwork

Work together seamlessly to uplift, value, and align in pursuit of shared excellence.

E – Energy

Anticipate needs and inspire with passion, enthusiasm, and memorable experiences.

Who we are.

The Food Source International is a taste and ingredient company with a pulse on what’s next in the world of food. Founded in 1997, we prioritize high quality tastes and ingredients that provide unique solutions to the technical challenges food processors face. We are on a mission to vertically drive the future of taste, and execute critical outcomes for our customers through consociation, artistry, passion, agility, and accountability. We believe in perpetuating growth through our enthusiasm for people and our incessant drive to achieve.

Our passion for improving taste and health in food is at our core. We grow our customer base by hiring creative and forward-thinking team members who will put the customer’s needs first.

EEO: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by the law.

• Apply by emailing: dawnah@foodsourceinc.com

BlendSource

Production Operator

We are seeking a hardworking, enthusiastic, and collaborative Production (Blending) Operator looking to join a fast-growing company in Chester County, PA area, who thrives on a culture of teamwork and a place where your ideas matter.

The qualified individual’s primary job responsibilities will be manufacturing batches according to instructions, HACCP, and safety processes. This role shall follow all SOPs, safety guidelines, and work closely with warehousing and quality assurance. The individual should be flexible and have a background in food or ingredient manufacturing with basic training in GMPs, Safety, and Food Safety. First Shift: 4-10 Hour Shifts (M-Thu ), Overtime as required.

The individual will work closely with all aspects of operations- including warehousing and quality. We offer a competitive compensation package of base salary, 401K, Health Insurance, as well as the potential for uncapped growth.

Position Responsibilities:

• Responsible for performing processing of all batches and work orders related to food and ingredient manufacturing
  • Processing to include weighing of materials, blending, entering data, and ensuring compliance with specifications
• Set up and operation of all manufacturing equipment: Blenders, Air Systems, Sifters, Metal Detection, etc.
• Review batch records and pick tickets to ensure proper lot control and labeling of materials
• Perform all-in process testing, sampling, and inspections during pre- and post op
  • Weight and Scale Verification
  • Sanitation Verifications
  • Finished Product Sampling of all batches by lot for Quality Assurance
  • Safety Pre-Check
• Responsible individual that meets order deadlines and performance metrics
• Maintain a sanitary workstation & environment- participate in all weekly sanitation of equipment
• Organize and properly store all materials in warehouse by allergen or regulatory requirements
• Follow all GMPs, Food Safety, and Safety regulations
  • HACCP, GMP, ALLERGEN, SSOP, Food Defense, Kosher, Organic, and OSHA guidelines
• Assist with weekly, quarterly, & annual sanitation and basic maintenance
• Perform other tasks & duties regarding warehousing & food manufacturing as assigned.

Working Environment/Physical Demands:

• Brand New- State of the Art Blending Facility
• Climate Controlled (68-72 F) year round
• Ability to operate forklift & pallet jacks,
• Equipment type: scales, blenders, metal detection, and other manufacturing equipment
• Must be able to lift/move 55lbs or greater
• Must be able to stand/climb ladders -Routinely ascends/descends a ladder to service equipment.
• We provide uniforms, boots, and training (forklift, safety, food safety.)

Required Skills/Abilities:

• Skills in basic OSHA, Food Safety (GMPs), and fast-paced manufacturing environments.
• Forklift and pallet jack experience or license
• Ability to operate manufacturing and inventory systems (e.g. SAP, SAGE, ORACLE, or similar)

Experience and Education:

• 2+ years Experience in Food or Ingredient manufacturing preferred
• cGMP, FDA, and/or USDA experience preferred
• High school diploma (GED) or equivalent required
• Verbal and written communication skills- Bilingual in English/Spanish a plus

Department:  

• Production-Manufacturing

Reports To:     

• Plant Manager or Production Supervisor

Collaborates with:

• Manufacturing, Quality,

Competitive Pay and Benefits:

• Position pays: $21-$24 per hour
• Benefits include Medical, Dental, Vision, 401K

Core Values:

Collaborative Teamwork

We all play a role in the company’s success. We collaborate every day to do our part to support each other. Authentic, respectful, and inclusive conversations support our personal and professional growth. Communication happens daily, great ideas come from everyone, and this supports autonomy in our work.

Customer Centric

Each person plays a role in driving an agile business that helps to serve our customers. We value relationships of our employees, customers, and vendors. We collaborate to meet or exceed our customer’s needs.

Accountability

We are responsible for sourcing quality products that are cost-effective, and we deliver them accurately and timely. We hold each other accountable to service the customer.

Creativity

The way it has always been, is not the way it has to be. Whether it is people, process, or product, relevant innovation and curiosity in all aspects drives our motivation.

Passion

Food is our passion. The integrity in our communication and service drives our passion to ensure safe quality ingredients and seasonings.

Schedule:

• Monday to Thursday-5:00am to 3:30pm, (overtime as required on Friday, and may include some weekends.)

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by the law.

Apply by emailing: dawnah@foodsourceinc.com