Job Title: Quality Documentation Specialist
Location: Exton, PA (Onsite)
Department: Quality
Schedule: Full-Time | Monday–Friday, 8:30 AM – 5:00 PM (occasional overtime)
Reports To: Quality Assurance Manager
Who We Are
The Food Source International (TFSI) is a taste and ingredient company with a pulse on what’s next in the world of food. Founded in 1997, we prioritize high-quality tastes and ingredients that provide unique solutions to the technical challenges food processors face.
We are on a mission to vertically drive the future of taste and deliver critical outcomes for our customers through collaboration, artistry, passion, agility, and accountability.
Our passion for improving taste and health in food is at our core. We continue to grow by hiring creative and forward-thinking team members who put the customers’ needs first.
Position Summary
The Quality Documentation Specialist is responsible for reviewing, verifying, and maintaining documentation to ensure compliance with regulatory standards and internal quality practices. This role supports the Quality team by ensuring documentation is accurate, audit-ready, and aligned with customer and regulatory requirements.
This position is ideal for someone who is detail-oriented, organized, and interested in building a career in quality, food safety, or regulatory compliance.
What You Will Do
Review and approve documentation to ensure accuracy, completeness, and compliance
Prepare and manage Certificates of Analysis (COAs)
Maintain organized and audit-ready document archives
Upload and manage documentation within customer systems (e.g., TraceGains, SafetyChain)
Respond to customer documentation requests in a timely and professional manner
Support internal and external audits, including traceability exercises and mock recalls
Identify documentation gaps and drive process improvements
Collaborate cross-functionally to resolve documentation and compliance issues
Generate reports and track key quality and compliance metrics
Serve as backup to the Quality Specialist
Who We Are Looking For
Highly organized with strong attention to detail
Able to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills
Comfortable working independently and making decisions within scope
Adaptable and open to process changes and continuous improvement
Team-oriented with a proactive, problem-solving mindset
Education & Experience
Bachelor’s degree preferred
Entry-level candidates encouraged to apply
Strong writing, organization, and research skills required
Basic project management skills a plus
Intermediate computer skills required, including proficiency in Microsoft Excel and Microsoft Office Suite (Word, Outlook, PowerPoint)
Food Safety, Quality & Compliance
All employees are expected to follow company Food Safety, Quality, and Regulatory policies, including:
GMP, HACCP, Allergen Control, and SSOP standards
Accurate documentation and traceability practices
Participation in audits and recall readiness activities
Physical Requirements
Primarily seated work with occasional walking and standing
Frequent computer use, typing, and document review
Ability to review detailed documentation and electronic records
Benefits
Health, Dental, and Vision Insurance
401(k) with company match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Wellness and engagement programs
Our Core Values (T.A.S.T.E.)
Trust – Act with integrity and accountability
Adaptability – Embrace change and continuous improvement
Support – Collaborate and uplift others
Teamwork – Work together toward shared success
Energy – Bring passion and enthusiasm to your work
Why Join Us?
At TFSI, you’ll be part of a collaborative, cross-functional environment where quality and innovation drive success. We invest in our people and provide opportunities for growth in a dynamic and evolving industry.
Equal Opportunity Employer
We are an equal opportunity employer and consider all qualified applicants without regard to protected characteristics.
Requirements
Education and Other Requirements:
- Associates or B.S. in Food Science, chemistry, or related discipline or equivalent experience within the industry preferred. 2 years of documentation or administrative working experience preferred.
- Ability to work in a fast-paced environment, good decision-making skills, and willingness to try new things.
- Extreme attention to detail required.
- Flexibility to support changing assignments and priorities in an independent and reliable fashion.
- Proficiency with Microsoft Word, Excel, Outlook and SharePoint is required.
EMAIL: demarla.graham@foodsourceinc.com for questions. Or Check out Indeed to apply online.